Po wielu godzinach otrzymalem ABSURDALNY e-mail:
"Witamy Serdecznie
Dzisiejsze wyplaty zostaly juz zrealizowane, kolejne dokonywane beda w poniedzialek.
Prosimy zatem o cierpliwosc, bedziemy sprawdzac z dzialem technicznym co moze byc przyczyna takiego stanu i mamy nadzieje, ze w weekend realizacje wyplat beda juz mozliwe."
No to jakas paranoja! Ja im wyslalem CZTERY e-maile zeby mi wyslali przelew - i mojego nie moga zrobic tylko inne???
Expekt nachalnie sie reklamuje u nas na Interii czy na stadionach 1 ligowych wiec warto wiedziec z kim mamy do czynienia!
No to wklejam moj e-mail, ktory im wlasnie pocisnalem:
Dear Sirs,
I am really dissapointed with you and your support.
I am writing for the FIFTH time asking you the same thing.
WOULD YOU BE SO KIND AND MAKE A WITHDRAWAL OF XXX PLN TO MY BANK
ACCOUNT BY WIRE TRANSFER? All the necessary data you already have.
I cannot ask you automatically by your software to make a withdrawal
due to YOUR technical problems. I lost a lot of time and tried to
make this operation on 4 different computers with different web
browsers and operating systems. Every time I see:
http://img386.imageshack.us/my.php?image=clip29au.gif"application error
Restart your browser and try again.
If this doesn't solve the problem then please contact us.
Kind Regards
Expekt.com Support "
So I follow your instructions and contact you.
Every time after several hours ( you claim you answer after 15
minutes ) I receive or not ( I don`t know which e-mails you choose
to answer) the same answer about your working on software.
I SAY, I DON`T CARE IF YOUR SOFTWARE IS REPAIRED TODAY, TOMORROW OR
NEVER, I DO REQUEST TO MAKE A WIRE TRANSFER OF XXX PLN. Is that
clear enough ?
I must admit I have already forwarded my case to Sportsbook Review
and would really hate to waste my weekend sending e-mails to
different betting sites about your standards of dealing with customers.
Best Regards
Imie Nazwisko
P.s. Panstwu z polskiego supportu dziekuje za informacje na temat
postepow w naprawiania software`u, ale mnie interesuje ZATWIERDZENIE
TEGO PRZELEWU W DZIALE KSIEGOWOSCI I NIC WIECEJ.